Our Warranty Coverage

We stand behind every appliance we sell

New Appliances

Covered by manufacturer warranty.

See manufacturer documentation for terms and coverage.

Scratch & Dent Appliances

Covered by manufacturer warranty.

Cosmetic imperfections excluded — fully functional.

Used/Refurbished Appliances

30-day base warranty included with every purchase.

Covers defects in mechanical and electrical components.

Extended warranty available: 6-month or 12-month options.

Extended Warranty

Available at time of purchase.

Covers mechanical and electrical failures.

Includes labor and parts.

If we cannot repair: comparable replacement or store credit.

Replacement items receive fresh warranty.

Full Warranty Terms

For complete warranty terms, conditions, and coverage details, view our full warranty document.

View Full Warranty Document (PDF)

Not Covered (all warranties)

Cosmetic damage.

Customer misuse or abuse.

Power surges, floods, acts of nature.

Unauthorized third-party repairs.

Accessories and consumable parts.

Commercial use of residential appliances.

To File a Claim

Call (931) 474-9473

Thursday, Friday & Saturday 9am-5pm

Bring or reference your receipt.

(931) 474-9473